ER nearby in Richmond

The emergency room at Parham Doctors' Hospital is prepared to handle any medical emergency you may have at any time of the day or night. Our ER is staffed by board-certified emergency care physicians who have additional training to care for kids. Our ER is open 24 hours a day, seven days a week.

If you or a loved one are experiencing a medical emergency, call 911 immediately. To find out the average ER wait time at the Parham Doctors' Hospital ER, text 'ER' to 32222.

At Parham Doctors' Hospital ER, our top priority is making sure you receive the care you need and that we provide it with the compassion and comfort you expect from an HCA Healthcare facility. Our ER offers the following:

We strive to make your visit to the ER as convenient as possible with amenities like free Wi-Fi and complementary valet parking.

ER symptom checker

Sometimes it can be hard to decide what the best decision is when you are sick or injured. For many people, it is difficult to determine whether an illness or injury is cause for an ER visit or urgent care visit or if it can be treated by your primary care physician. If you have questions about your symptoms, use our guide below to make an informed decision.

The flu virus is very common and does not normally require a visit to the ER. But, for the high-risk populations listed below, it can be very serious:

  • Infants
  • People 65 years old and older
  • Pregnant women
  • People with certain diseases, such as asthma or chronic obstructive pulmonary disease (COPD)
  • People with weakened or compromised immune systems

Signs that you should go to the ER with the flu include:

  • Trouble breathing
  • Vomiting that can’t be controlled, to the point of severe loss of body fluids (dehydration)
  • If you develop complications such as pneumonia

Still not sure? Consult our cold/flu/stomach flu symptoms chart for more information.

Stomach pain is the most common reason patients visit the ER. Everyone experiences stomach pain at some point. It can result from a variety of causes and occur in varying degrees of severity. So when is your pain serious enough to go to the emergency room?

You should seek immediate medical attention if your stomach pain is accompanied by any of the following symptoms:

  • Stomach is hard and/or tender to the touch
  • Persistent nausea or vomiting
  • Inability to eat without nausea or vomiting
  • Pain in your chest, neck or shoulder
  • Shortness of breath or dizziness
  • High fever
  • Irregular heartbeat
  • Dark or black stool
  • Vomit contains blood

Respiratory distress can be the result of chronic conditions, like asthma or emphysema, or something more serious, such as heart failure. Signs that you should seek emergency medical treatment include:

  • Breathing stops
  • Severe shortness of breath that affects your ability to function
  • Noisy, high-pitched and rapid wheezing
  • Coughing up blood
  • Inability to speak comfortably and sustain voice while at rest
  • Breathing difficulties when you lie flat
  • Breathlessness that doesn’t stop after 30 minutes of rest
  • Or if your trouble breathing is accompanied by any of the following symptoms:
    • Back or arm pain
    • Pain or tightness in chest
    • Extreme fatigue
    • Swelling in your feet and ankles
    • High fever, chills and cough

Call 911 right away if you have chest pain that is crushing or squeezing and comes with any of these symptoms:

  • Sweating
  • Shortness of breath
  • Nausea or vomiting
  • Pain that spreads from the chest to the neck, jaw or arms
  • Lightheadedness
  • Fast or irregular pulse
  • Signs of shock

Signs of a heart attack may show up in other ways in women, and may include:

  • Unusual fatigue
  • Shortness of breath
  • Nausea or vomiting
  • Dizziness or lightheadedness
  • Discomfort in your gut
  • Discomfort in the neck, shoulder or upper back

A concussion or any injury to the head can be very serious. If you have hit your head and have any of these symptoms, you should go to the ER:

  • Loss of consciousness, even briefly
  • Any period of amnesia or loss of memory of the event
  • Slurred speech
  • Feeling dazed or confused
  • Worsening or severe headache
  • Vomiting
  • Seizure

Most people will experience pain in their side or abdomen at some point in their lives, and it’s usually only temporary. However, severe side pain can be an indication of something serious.

If you have severe pain, especially in your lower right stomach, side or back, or if your pain is accompanied by any of the following symptoms, you should seek immediate medical treatment:

  • Fever
  • Dizziness
  • Persistent nausea or vomiting
  • Constipation
  • Diarrhea
  • Blood in the urine or pain during urination or have had a recent urinary tract infection (UTI)

Severe pain lasting only a few seconds may be nothing to worry about unless it’s reoccurring. If severe pain persists for more than a few minutes you should seek medical attention regardless of other symptoms.

Some common diagnoses may include:

  • Urological issues, such as a kidney infection, kidney stones or a bladder infection Appendicitis
  • Ovarian cyst
  • Side pain can be an indication of a number of different medical conditions. If the pain is severe, it’s important to get it checked out by a medical professional.
If you would like to talk with a nurse about your symptoms, illness or injury, call Consult-A-Nurse® 24 hours a day at (804) 320-3627.

Parham Doctors' Hospital was among 750 hospitals in the country recognized by The Leapfrog Group with an "A" ranking for meeting the highest safety standards in the U.S. for protecting patients from harm. The Leapfrog Group, a Washington D.C-based organization aiming to create better healthcare and safety, provides the spring 2018 hospital safety score and uses public hospital safety scores to assign scores to hospitals twice a year.

Pediatric-friendly emergency room

The pediatric-friendly ER at Parham Doctors’ Hospital is designed to ease your and your child's fears. We understand how valuable your relationship with your child is during a medical emergency, which is why our physicians are committed to working with you to develop a treatment plan. Our physicians, nurses and specialists will communicate and work with you, sharing all test results and treatment plans.

If your child is experiencing an emergency, always call 911 first.

Our pediatric-friendly ER features:

  • 24/7 transfer access to Henrico Doctors' Hospital's Pediatric Emergency Room, board-certified pediatricians, nurses, and subspecialists.
  • Family-friend environment
  • Free wi-fi
  • Complimentary valet parking so you and your child can go directly to the ER

FastTrack ER

If you are experiencing a minor illness or injury and are unable to visit your regular doctor, we offer a convenient solution through our walk-in FastTrack ER. Our FastTrack ER, located in central Virginia, is an extension of our main emergency room and is designed to care for life's less critical emergencies. Although, if your emergency should become more serious, we have immediate access to a higher level of care in our main ER.

The FastTrack ER at Parham Doctors' Hospital is open daily from 11am - 11 pm.

Our FastTrack ER is designed to care for minor illnesses and injuries that are not emergencies but require treatment within 24 hours, including:

  • Earache
  • Cough symptoms
  • Sore throat
  • Back pain
  • Cuts
  • Bites, stings and allergic reactions
  • Burning or infrequent urination
  • Constipation or diarrhea
  • Rashes
  • Suture removal
  • Wound checks
  • Prescription refills

If you are visiting our FastTrack ER, use the main ER entrance to check-in.

What to expect when visiting the ER

When you first get to the ER, a triage nurse will ask you about your symptoms and take some vital signs. Once you have seen a healthcare professional, a registration clerk will get information for your medical record and insurance. Whether or not you have insurance or are able to pay, you will be medically screened, evaluated and stabilized.

If you have a life-threatening illness or injury, you will be first to be treated in the ER, followed by seriously ill or unstable patients. All others will be seen in the order that they come to the ER. We strive to make your time in the waiting room as pleasant and brief as possible.

What to bring with you to the ER:

  • List of medicines you take or the actual medicines
  • List of known medical allergies
  • A copy of results from any recent medical tests
  • List of recent medical procedures
  • Care preferences or restrictions
  • A responsible adult or phone number for someone to contact

Before you are sent home, ask any questions you may have about your care. Make sure you keep all your paperwork, discharge instructions and medicines, if you receive any.

If you have a primary care provider listed in your medical record, we will give them a copy of your visit summary. Contact your primary care provider after you visit our emergency room. If you don’t have a primary care provider, we’re here to help you find a doctor.